Privacy Policy

Logic Control Systems ("LCS," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website at www.logiconsys.com ("the Site"). Please read this policy carefully. If you disagree with its terms, please discontinue use of the Site.

1. Information We Collect

We may collect information about you in a variety of ways, including:

A. Information You Provide Directly

When you fill out a contact form, request a quote, or otherwise communicate with us, we may collect:

• Name and job title
• Company name
• Email address
• Phone number
• Message content and project details

B. Information Collected Automatically

When you visit our Site, we may automatically collect certain information about your device and browsing activity, including:

• IP address and general geographic location
• Browser type and version
• Pages visited and time spent on each page
• Referring URLs (how you arrived at our Site)
• Device type and operating system

This information is collected through cookies and similar tracking technologies. See Section 5 (Cookies) for more detail.

C. Information from Third-Party Services

If you interact with us through Google Ads, LinkedIn, or other third-party platforms, those platforms may share certain information with us in accordance with their own privacy policies.

D. Information Collected via Text Messaging (SMS)

If you provide your mobile phone number and opt in to receive text messages from LCS (for example, through a quote request, service call, or by texting us directly), we collect your phone number, the content of those messages, and a record of your consent and opt-in/opt-out status. We use text messaging solely for customer service purposes, such as quote follow-ups, project or service updates, and appointment confirmations. See Section 11 (Text Messaging (SMS) Communications) for more detail.

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide requested services
• Send you project-related communications and follow-ups
• Send you text messages (SMS) you have opted in to receive, such as quote follow-ups, project or service updates, and appointment confirmations
• Improve our website, services, and marketing efforts
• Analyze website traffic and user behavior (in aggregate, anonymized form)
• Comply with legal obligations
• Detect and prevent fraud or security incidents

We do not sell, rent, or trade your personal information to third parties for their own marketing purposes.

3. Sharing of Information

We may share your information in the following limited circumstances:

• Service Providers: We may share information with trusted vendors who assist us in operating our website or conducting our business (e.g., website hosting, email services, CRM software). These parties are contractually obligated to keep your information confidential and use it only as directed by LCS.
• Legal Requirements: We may disclose information if required to do so by law, court order, or governmental authority, or to protect the rights, property, or safety of LCS, our clients, or others.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you via email or a prominent notice on our Site before your information is transferred and becomes subject to a different privacy policy.
• Text Messaging (SMS) Opt-In Data: No mobile information collected in connection with SMS consent (including your phone number and opt-in/opt-out status) will be shared with third parties or affiliates for marketing or promotional purposes. This information is used only to send you the text messages described in this policy and is shared only with our text messaging service provider (RingCentral) as necessary to deliver those messages.

4. Data Retention

We retain personal information for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. Contact form submissions are typically retained for up to three (3) years unless a business relationship exists, in which case we retain relevant records for the duration of the relationship and a reasonable period thereafter.

5. Cookies and Tracking Technologies

Our Site uses cookies and similar tracking technologies to enhance your browsing experience and analyze Site traffic. Cookies are small text files stored on your device.

Types of cookies we use:

• Essential cookies: Required for the Site to function properly (e.g., session management, form security).
• Analytics cookies: Help us understand how visitors interact with the Site (e.g., Google Analytics). These are anonymized and aggregated.
• Marketing cookies: Used by advertising platforms (Google Ads, LinkedIn) to deliver relevant ads and measure campaign performance.

You can control cookie preferences through your browser settings or through the cookie consent banner displayed on our Site. Disabling certain cookies may affect Site functionality. For more information on managing cookies, visit www.allaboutcookies.org.

6. Third-Party Advertising

We use Google Ads and LinkedIn Ads to advertise our services. These platforms may use cookies and tracking pixels to show you LCS advertisements on other websites and platforms based on your prior visits to our Site. This is commonly called "remarketing" or "retargeting."

You may opt out of personalized advertising by visiting:

• Google: https://adssettings.google.com
• LinkedIn: https://www.linkedin.com/psettings/guest-controls/retargeting-opt-out
• Network Advertising Initiative opt-out: https://optout.networkadvertising.org

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: You may request a copy of the personal information we hold about you.
• Correction: You may request that we correct inaccurate or incomplete information.
• Deletion: You may request that we delete your personal information, subject to certain legal exceptions.
• Opt-out of marketing: You may opt out of receiving marketing emails from us at any time by clicking the unsubscribe link in any email or contacting us directly.

To exercise any of these rights, please contact us using the information in Section 12 below. We will respond to your request within 30 days.

8. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

In the event of a data breach that is likely to result in a risk to your rights and freedoms, we will notify affected individuals and relevant authorities as required by applicable law.

9. Children's Privacy

Our Site is not directed at individuals under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child under 13, please contact us immediately and we will take steps to delete such information.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top of this page. We encourage you to review this policy periodically to stay informed about how we are protecting your information. Your continued use of the Site after any changes constitutes your acceptance of the updated policy.

11. Text Messaging (SMS) Communications

If you provide your mobile phone number and consent to receive text messages from LCS, the following terms apply to that communication channel, in addition to the rest of this Privacy Policy:

• Consent: By providing your phone number through a contact form, quote request, or verbal request, and opting in, you agree to receive text messages from LCS related to your inquiry, quote, or service. Consent to receive text messages is never a condition of purchasing any goods or services.
• Message Types & Frequency: Messages may include quote follow-ups, project or service updates, and appointment confirmations. Message frequency varies based on your interactions with us.
• Message and Data Rates: Message and data rates may apply, as determined by your mobile carrier.
• Opt-Out: You may opt out of text messages at any time by replying STOP to any text message you receive from us, or by contacting us using the information in Section 12 below.
• Help: Reply HELP to any text message for assistance, or contact us directly at 817-909-1351 or [email protected].
• Carrier Liability: Carriers are not liable for delayed or undelivered messages.
• No Third-Party Sharing: As described in Section 3, your mobile number and SMS consent information will not be shared with third parties or affiliates for marketing or promotional purposes.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Logic Control Systems
PO Box 716
Springtown, Texas
Phone: 817-909-1351
Email: [email protected]
Website: www.logiconsys.com